Frequently asked questions

Flat monthly fee based on your volume. Plasticiet is now a paying customer after their pilot. Book a call, we'll figure out what makes sense for you.

Because there's something behind it. You decide what to put in the passport: full spec sheets, render-ready textures, installation guides, sustainability certificates, CAD files, whatever your customers need for a project. The registration takes 30 seconds and gives them access to a branded document page you've configured. When the unlock is worth it, they register. Plasticiet's scan data confirms it.

Just a printer. Inkjet works best. We learned thermal fades in sunlight.

Thermal fades in sunlight. Inkjet waterproof paper holds up better. Keep samples indoors or use inkjet. Still testing best solution.

Fewer than 10 samples per year? Probably overkill. Sending 50-500? Let's talk.

Plasticiet is customer #1, testing since August. 500+ samples, 10,000+ scans. Others are chatting too. You could be #2, #3, or #4. No sugarcoating—it's early days.

Yes. 30-day free trial. I'll personally walk you through setup. No commitment during trial.

Anyone with a phone can scan. Opens to sample info page: specs, details, project information. You get notified when it happens. No app needed, just the phone's camera.

You get everything exported. No lock-in. Your sample information is yours. If I shut down, you'll have warning and a data export.

Yes. Scan data shows which samples get traction and which get ignored. You stop reprinting materials nobody picks up, keep popular samples in stock, and build a picture of where your samples physically end up. Some producers use this to run sample return programmes. It's not a sustainability certification tool, but it gives you the data to back up waste reduction claims.

Yes. Give your team access. Everyone sees the same data.